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  VOITSP's online support is intended for our customers, partners and registered users. Here you can find documentation about our products and solutions, and the tools that will allow you to work successfully with VOITSP's technologies.  
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www.voitsp.com
www.meritpayphone.com
voip business mangement system
 
     
 
Download Center
 

To get manuals, documents drivers and useful software click here.

 
     
Installation Guidance
 
USB Phone Series
ML301
ML321

Broadband Phone Series

ML220 ML210A
 
     
 
SiteMap
 

Get a quick view of the whole structure of the website.
click here.

 
     
MeritCall Testing Center
  
  If you have a MeritPhone, please dial either 6629523, 6627399 and press # to test your MeritPhone connection and MeritCall voice quality.  
 
Your Internet Speed
     
Click here to test your Internet connection speed - The Minimum requirement for MeritPhone Internet Connection Speed is 28.8 kbps.
 
MeritCall Conference Calling


Once the Conference Call Feature has been set up on your MeritPhone you can initiate a conference with up to 24 different parties simultaneously. You will act as the "Host" and join "participants" into the call that you initiate.
Please use the following 10 simple steps to set up your own MeritCall Conference Calling.
 
I. Setting Yourself Up for MeritCall Conference Calling
  1. Login into 'My Account'
  2. Click on "My Conference Call"
  3. The Maximum Number of People in Your Conference is "24"
  4. Enter a Password for Host and Another Password for Participant
    (Click on check box or system will assign both passwords for you)
  5. Click on Submit
II. Host Initiates Conference Call and Invites Others
  1. Dial "9090001#" to enter your conference
  2. Press "#"
  3. Enter phone number "XXXXXXX#" of participant after voice prompt
  4. After participant answers the call, press "#" to add them to conference
  5. Repeat Steps 2 to 4 to invite more people.

III. Participants Joining an Existing Conference Call

A. For Host:

    1. Please do steps I. No.1 to 5.
    2. Tell each of your participants the conference ID (Host's 7 Digits MeritPhone Number)
    3. Tell each of your participants the password for participant from step I. - No. 4.
    4. Dial "9090001#" to enter your conference.

B. For Participants:

  1. Dial "9090002#" to enter an active conference that set up by a host.
  2. Press "1" after hearing the voice prompt.
  3. Dial host phone number "XXXXXXX#" (Conference ID) and participant's own password (all given by your host).
  4. Up to 24 parties can join the same conference following Steps 1 to 3.

IV. MeritCall Voice Mail Set up Instruction

  1. Go to MeritCall and log in to ' My Account'.
  2. Click on 'My Conference' and enable conference call by inputting Max participants(up to 99), Password for the Host, Password for the Participants, and submit.
  3. Go to 'My Call Forward Number' and input "90923456" as your forward number and submit.
  4. Your voice mail function is now set up. Voice mail will be activated 15 minutes after MeritPhone is unplugged from the internet.
  5. You can retrieve your message by calling "90912345" by using Voice mail ID (your MeritPhone number) and PIN Code (Password for the Host).
   
MeritCall® Service
Unlimited free phone calls between Meritphones from anywhere around the world at anytime with crystal clear voice quality.
To look up calling rates of Merit phone, please visit Calling Rates List
Also you can click here to login My Account
CONTACT US

Phone: 1-888-886-VOIP (8647)

Email:support@meritcall.com

FAQ
Find your questions in Faq list. Or you can get Instant Support from us. We will reply your inquiry in 24 hours.
MeritCall and MeritPhone are the registered Trademarks certified by US Patent and Trademark Office since Dec. 2005.
   
All of our broadband MeritPhones are both H.323 and SIP compatible now!
   
MeritCall ATA is AVAILABLE Now! VoIP your cordless phone!
   
Voicemail feature added. Retrieve your voicemail anytime, anywhere in the world!
   
Wi-Fi MeritPhone will be available this winter!
   
Featured Multimedia Box: Router / Modem / FXO / FXS ports all in one box!
   
Call forwarding feature is now available!
   
Rates dropped again!
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CONTACT US
Please send product inquiry to info@meritcall.com
or get a quotation from sales@meritcall.com.
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